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Effective Date: 2024-22/11
At OTSolutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and purchase products.
1. Information We Collect
1.1 Personal Information:
When you purchase products or create an account on our website, we may collect personal information such as your name, email address, billing address, and payment information. This information is required to process your order and provide customer support.
1.2 Usage Data:
We may collect non-personal information about how you use our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and services.
2. How We Use Your Information
2.1 Order Processing:
We use your personal information to process your orders, deliver products, and provide customer support.
2.2 Marketing Communications:
With your consent, we may send you promotional emails about new products, updates, or offers. You can opt-out of marketing communications at any time.
2.3 Improvement of Services:
We may use non-personal information to improve the functionality and performance of our website and products.
3. How We Protect Your Information
3.1 Security:
We use encryption and other security measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Data Retention and Access
4.1 Retention:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting purposes.
4.2 Access and Correction:
You have the right to access, update, or delete your personal information. You can request this by contacting us via email.
5. Third-Party Sharing
5.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist in processing payments, managing subscriptions, or delivering products. These providers are obligated to protect your data and use it only for the purposes for which it was provided.
5.2 Legal Compliance:
We may disclose your personal information if required to do so by law or in response to legal requests, such as subpoenas or court orders.
6. Your Rights Under GDPR
6.1 Right to Access and Control:
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete the personal data we hold about you. You may also withdraw consent for us to use your data at any time.